Terms of Service

Effective Date: July 18, 2026  |  Last Updated: July 18, 2026

1. Acceptance of Terms

Welcome to Tatte ("Company," "we," "us," or "our"). These Terms of Service ("Terms," "Agreement") constitute a legally binding agreement between you ("User," "Customer," or "you") and Tatte, governing your access to and use of the website located at bakerytatte.click (the "Website") and all related services, content, products, and functionalities made available through the Website (collectively, the "Services").

By accessing, browsing, or using our Website in any manner, including but not limited to placing an order, creating an account, subscribing to newsletters, or simply visiting any page of the Website, you acknowledge that you have read, understood, and agree to be legally bound by these Terms and our Privacy Policy, which is incorporated herein by reference.

If you are using our Services on behalf of a business, organization, or other legal entity, you represent and warrant that you have the authority to bind such entity to these Terms, and in that case, "you" and "your" will refer to that entity. If you do not have such authority, or if you do not agree to these Terms, you must not access or use our Services.

You must be at least eighteen (18) years of age to use our Website and Services. By using our Services, you represent and warrant that you are at least 18 years old and have the legal capacity to enter into a binding agreement. We do not knowingly collect information from or target our Services to individuals under the age of 18.

These Terms are governed by the laws of the United States and the applicable state laws of the jurisdiction in which Tatte operates. We reserve the right to modify, update, or replace these Terms at any time, at our sole discretion, with or without prior notice, subject to the notice provisions outlined in Section 12 below.

2. Description of Services

Tatte is a food business that provides customers with access to a variety of bakery and food-related products, services, and experiences through our Website at bakerytatte.click. Our Services include, but are not limited to:

• Online browsing of our menu offerings, including baked goods, pastries, beverages, prepared foods, and seasonal specialties;
• Online ordering and payment processing for food products available for pickup or delivery;
• Catering inquiries and custom order requests for events, gatherings, and corporate functions;
• Access to information about our physical locations, hours of operation, and contact details;
• Subscription to our newsletter, promotional communications, and loyalty programs (where available);
• Customer support services via email at [email protected];
• Any other features, tools, or functionalities that we may introduce from time to time.

We reserve the right to modify, suspend, or discontinue any aspect of our Services at any time, including the availability of any feature, product, or content, without prior notice or liability to you. We also reserve the right to impose limits on certain features and services or restrict your access to parts or all of the Services without notice or liability.

All food products offered through our Website are subject to availability. We do not guarantee that any particular item will be available at any given time. Menu offerings, pricing, and availability may vary by location and are subject to change without notice. Images of food products displayed on the Website are for illustrative purposes only and may not exactly represent the final product you receive.

If you have food allergies or dietary restrictions, it is your responsibility to inquire about ingredients and preparation methods before placing an order. While we make reasonable efforts to accommodate dietary needs, we cannot guarantee that our products are free from any specific allergens. Please contact us at [email protected] for allergen information before ordering.

3. User Obligations and Prohibited Activities

3.1 User Obligations

As a condition of your use of our Services, you agree to:

• Provide accurate, current, and complete information when creating an account or placing an order;
• Maintain the security and confidentiality of your account credentials and notify us immediately of any unauthorized use of your account;
• Use our Services only for lawful purposes and in accordance with these Terms;
• Comply with all applicable federal, state, and local laws and regulations in connection with your use of our Services;
• Respect the intellectual property rights of Tatte and third parties;
• Provide a valid payment method and authorize us to charge that method for any purchases made through our Website;
• Pick up orders at the designated time and location, or ensure that someone is available to receive delivery orders;
• Treat our staff and other users with respect and courtesy in all communications.

3.2 Prohibited Activities

You agree that you will not, under any circumstances:

• Use our Website or Services for any unlawful purpose or in violation of any federal, state, or local laws or regulations;
• Engage in any fraudulent activity, including but not limited to placing fraudulent orders, submitting false payment information, or misrepresenting your identity;
• Attempt to gain unauthorized access to any portion of the Website, other accounts, computer systems, or networks connected to our Services;
• Interfere with or disrupt the integrity or performance of our Website or Services, including through the use of viruses, malware, denial-of-service attacks, or other harmful code or technologies;
• Scrape, crawl, or use automated tools to extract data from our Website without our express written permission;
• Reproduce, duplicate, copy, sell, resell, or exploit any portion of our Services for commercial purposes without our express written authorization;
• Impersonate any person or entity, or falsely state or misrepresent your affiliation with any person or entity;
• Post, transmit, or share any content that is defamatory, obscene, offensive, threatening, harassing, or otherwise objectionable;
• Collect or harvest personal information of other users without their consent;
• Use our Services to send unsolicited communications, spam, or promotional materials;
• Circumvent, disable, or otherwise interfere with security-related features of the Website;
• Attempt to reverse engineer, decompile, or disassemble any software or technology underlying our Services;
• Place orders for the purpose of reselling our products commercially without prior written authorization from Tatte.

Violation of any of the prohibited activities listed above may result in immediate termination of your access to our Services, and we reserve the right to pursue all available legal remedies against you, including civil and criminal prosecution where applicable.

4. Intellectual Property Rights

All content, materials, and elements available on the Website — including but not limited to text, graphics, logos, images, photographs, audio clips, video clips, digital downloads, data compilations, software, and the overall design and appearance of the Website (collectively, "Content") — are the exclusive property of Tatte or its licensors and are protected by applicable United States and international intellectual property laws, including copyright, trademark, trade secret, and other proprietary rights laws.

The Tatte name, logo, and all related product and service names, design marks, and slogans are trademarks or service marks of Tatte. You may not use any of these marks without the prior written permission of Tatte. All other trademarks not owned by Tatte that appear on this Website are the property of their respective owners.

Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Website and its Content solely for your personal, non-commercial use in connection with our Services. This license does not include the right to:

• Modify or copy the materials;
• Use the materials for any commercial purpose or for any public display (commercial or non-commercial);
• Attempt to decompile or reverse engineer any software contained on the Website;
• Remove any copyright or other proprietary notations from the materials; or
• Transfer the materials to another person or "mirror" the materials on any other server.

This license shall automatically terminate if you violate any of these restrictions and may be terminated by Tatte at any time. Upon termination of this license, you must destroy any downloaded materials in your possession, whether in electronic or printed format.

If you submit, post, or otherwise provide any content, feedback, suggestions, reviews, or other materials to us ("User Content"), you grant Tatte a non-exclusive, royalty-free, perpetual, irrevocable, and fully sublicensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such User Content throughout the world in any media. You represent and warrant that you own or control all rights to the User Content you submit, and that such content does not violate these Terms or any applicable law.

5. Payment Terms

By placing an order through our Website, you agree to pay all fees and charges associated with your order, including applicable taxes and any delivery or service fees. All prices are listed in United States Dollars (USD) and are subject to change without notice.

We accept various forms of payment as indicated on our Website at the time of checkout. By submitting your payment information, you authorize us to charge the designated payment method for the total amount of your order, including any applicable taxes and fees.

All transactions are processed through secure, third-party payment processors. We do not store your full credit card or debit card information on our servers. Your payment information is subject to the privacy policy and terms of service of the applicable payment processor.

Orders are subject to acceptance and availability. We reserve the right to refuse or cancel any order at any time for any reason, including but not limited to product unavailability, errors in pricing or product descriptions, or suspected fraudulent activity. In the event of an order cancellation, we will promptly refund any amounts charged to your payment method.

All sales are final unless otherwise stated in our refund or return policy. Due to the perishable nature of food products, we generally do not accept returns. However, if you receive an incorrect or unsatisfactory order, please contact us at [email protected] within a reasonable time, and we will work with you to resolve the issue.

For catering or custom orders, separate payment terms and cancellation policies may apply, which will be provided to you at the time of booking. Deposits for catering orders may be non-refundable depending on the circumstances of cancellation.

You are responsible for any taxes, duties, or other governmental charges that may apply to your purchase. If we are required to collect sales tax on your purchase, it will be included in your order total.

6. Disclaimer of Warranties

OUR WEBSITE AND SERVICES ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT ANY WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, TATTE AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, LICENSORS, AND SUPPLIERS EXPRESSLY DISCLAIM ALL WARRANTIES, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING BUT NOT LIMITED TO:

• IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT;
• WARRANTIES ARISING OUT OF COURSE OF DEALING OR USAGE OF TRADE;
• WARRANTIES THAT THE WEBSITE WILL BE UNINTERRUPTED, SECURE, OR ERROR-FREE;
• WARRANTIES AS TO THE ACCURACY, RELIABILITY, COMPLETENESS, OR TIMELINESS OF ANY CONTENT OR INFORMATION ON THE WEBSITE;
• WARRANTIES THAT ANY DEFECTS IN THE WEBSITE OR SERVICES WILL BE CORRECTED.

We make no warranty or representation regarding the results that may be obtained from the use of our Services, or regarding the accuracy or reliability of any information obtained through our Services. You understand and agree that any material and/or data downloaded or otherwise obtained through the use of our Services is done at your own discretion and risk, and you will be solely responsible for any damage or loss of data that results from the download of such material and/or data.

Food products are subject to applicable federal and state food safety regulations. While we endeavor to maintain the highest standards of food quality and safety, we make no warranties regarding the suitability of our products for individuals with specific health conditions, medical needs, or dietary restrictions. It is your responsibility to make informed decisions about the food products you consume.

7. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL TATTE, ITS AFFILIATES, DIRECTORS, OFFICERS, EMPLOYEES, AGENTS, PARTNERS, LICENSORS, OR SUPPLIERS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE, OR EXEMPLARY DAMAGES, INCLUDING BUT NOT LIMITED TO DAMAGES FOR LOSS OF PROFITS, GOODWILL, USE, DATA, OR OTHER INTANGIBLE LOSSES, ARISING OUT OF OR IN CONNECTION WITH:

• Your use of or inability to use our Website or Services;
• Any unauthorized access to or alteration of your transmissions or data;
• Any errors, mistakes, or inaccuracies of content on the Website;
• Personal injury or property damage of any nature whatsoever resulting from your access to or use of our Services;
• Any interruption or cessation of transmission to or from our Website;
• Any bugs, viruses, trojan horses, or the like which may be transmitted to or through our Website by any third party;
• Food products that cause allergic reactions, illness, or other adverse health effects when consuming a product you were informed or should have known contained certain ingredients;
• Any errors or omissions in any content or for any loss or damage of any kind incurred as a result of the use of any content posted, emailed, transmitted, or otherwise made available via our Services.

IN JURISDICTIONS WHERE LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES IS NOT PERMITTED, OUR LIABILITY SHALL BE LIMITED TO THE MAXIMUM EXTENT PERMITTED BY LAW. IN ALL OTHER CASES, OUR TOTAL CUMULATIVE LIABILITY TO YOU FOR ANY CLAIMS ARISING OUT OF OR RELATED TO THESE TERMS OR OUR SERVICES SHALL NOT EXCEED THE GREATER OF: (A) THE TOTAL AMOUNT YOU PAID TO TATTE IN THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM, OR (B) ONE HUNDRED DOLLARS ($100.00).

Some jurisdictions do not allow the exclusion of certain warranties or the limitation or exclusion of liability for certain types of damages. Accordingly, some of the above disclaimers, exclusions, and limitations may not apply to you.

8. Indemnification

You agree to defend, indemnify, and hold harmless Tatte and its affiliates, officers, directors, employees, agents, licensors, and service providers from and against any and all claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or relating to:

• Your violation of these Terms of Service;
• Your use of our Website or Services, including but not limited to any User Content you submit, post, or transmit;
• Your violation of any applicable federal, state, or local law, regulation, or ordinance;
• Your violation of any third-party rights, including without limitation any intellectual property rights or privacy rights;
• Any misrepresentation made by you in connection with your use of our Services;
• Any claim brought by a third party arising from your actions or omissions in connection with your use of our Services.

We reserve the right, at our own expense, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, in which event you will cooperate with us in asserting any available defenses. You agree not to settle any matter without the prior written consent of Tatte. This indemnification obligation will survive the termination of these Terms and your use of our Services.

9. Governing Law and Jurisdiction

These Terms of Service, and any disputes arising out of or related to them or your use of our Services, shall be governed by and construed in accordance with the laws of the United States and the applicable state laws of the state in which Tatte is principally located, without regard to its conflict of law provisions or principles.

To the extent that any lawsuit or court proceeding is permitted under these Terms, you and Tatte agree to submit to the personal and exclusive jurisdiction of the state and federal courts located within the applicable jurisdiction where Tatte is principally located, and you waive any objection to the exercise of jurisdiction over you by such courts and to venue in such courts.

Tatte operates in the United States and our Services are intended for use by residents of the United States. We make no representation that our Website or Services are appropriate or available for use in locations outside of the United States. If you access our Services from outside the United States, you do so at your own risk and are responsible for compliance with local laws.

These Terms comply with applicable federal consumer protection laws administered by the Federal Trade Commission (FTC), including the FTC Act, which prohibits unfair or deceptive acts or practices in commerce. If you are located in California, additional rights may apply to you under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA), as detailed in our Privacy Policy.

If you have a complaint about our Services, we encourage you to first contact us directly at [email protected]. We will make every effort to resolve your complaint to your satisfaction. If we are unable to resolve your complaint, you may be entitled to submit a complaint to the appropriate federal or state consumer protection agency.

10. Dispute Resolution

10.1 Informal Resolution

Before initiating any formal dispute resolution process, you agree to first contact Tatte at [email protected] and provide a written description of your dispute, the relief you are seeking, and your contact information. We will attempt to resolve your dispute informally within thirty (30) days of receipt of your notice. If we are unable to reach an informal resolution within that period, either party may proceed to formal dispute resolution as described below.

10.2 Binding Arbitration

PLEASE READ THIS SECTION CAREFULLY AS IT AFFECTS YOUR LEGAL RIGHTS. EXCEPT AS OTHERWISE PROVIDED, YOU AND TATTE AGREE THAT ANY DISPUTE, CLAIM, OR CONTROVERSY ARISING OUT OF OR RELATING TO THESE TERMS OR THE BREACH, TERMINATION, ENFORCEMENT, INTERPRETATION, OR VALIDITY THEREOF, OR TO THE USE OF THE SERVICES (COLLECTIVELY, "DISPUTES") WILL BE SETTLED BY BINDING ARBITRATION, EXCEPT THAT EACH PARTY RETAINS THE RIGHT TO SEEK INJUNCTIVE OR OTHER EQUITABLE RELIEF IN A COURT OF COMPETENT JURISDICTION TO PREVENT THE ACTUAL OR THREATENED INFRINGEMENT, MISAPPROPRIATION, OR VIOLATION OF A PARTY'S COPYRIGHTS, TRADEMARKS, TRADE SECRETS, PATENTS, OR OTHER INTELLECTUAL PROPERTY RIGHTS.

The arbitration shall be conducted in accordance with the rules of the American Arbitration Association (AAA), including the AAA's Consumer Arbitration Rules, which are available at www.adr.org. The arbitration shall be conducted in the English language. The arbitrator's decision shall be final and binding and may be entered as a judgment in any court of competent jurisdiction.

10.3 Class Action Waiver

YOU AND TATTE AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE ACTION. Unless both you and Tatte agree, no arbitrator or judge may consolidate more than one person's claims or otherwise preside over any form of a representative or class proceeding.

10.4 Time Limitation on Claims

Any claim or cause of action arising out of or related to your use of our Services or these Terms must be filed within one (1) year after such claim or cause of action arose. Claims filed after the expiration of this one-year period shall be forever barred, regardless of any statute of limitations to the contrary.

11. Term and Termination

These Terms shall remain in full force and effect for as long as you use our Website or Services. We reserve the right, in our sole discretion, to terminate or suspend your access to and use of our Services, in whole or in part, at any time, for any reason or no reason, with or without notice, including but not limited to situations where:

• You have violated any provision of these Terms;
• We reasonably believe your use of our Services poses a risk to us, our users, or third parties;
• We are required to do so by law or regulation;
• We decide to discontinue our Services or any part thereof;
• You engage in conduct that is harmful, fraudulent, or abusive.

Upon termination of your access to our Services, your right to use the Services will immediately cease. All provisions of these Terms that by their nature should survive termination shall survive, including without limitation ownership provisions, warranty disclaimers, indemnification, and limitations of liability.

You may terminate your relationship with Tatte at any time by discontinuing your use of our Website and Services and, if applicable, by closing your account. However, termination of your account does not relieve you of any obligations incurred prior to termination, including any payment obligations for orders already placed.

We reserve the right to retain any information provided by you as required by law or as necessary for legitimate business purposes, even after the termination of your account, subject to our Privacy Policy.

12. Changes to Terms

We reserve the right to modify, update, or revise these Terms of Service at any time, at our sole discretion. When we make material changes to these Terms, we will notify you by:

• Updating the "Last Updated" date at the top of this page;
• Posting a notice on our Website;
• Sending an email notification to the address associated with your account (if applicable).

Your continued use of our Website or Services after the effective date of any changes to these Terms constitutes your acceptance of the revised Terms. If you do not agree to the revised Terms, you must immediately discontinue your use of our Services.

We encourage you to periodically review these Terms to stay informed of any updates. The most current version of these Terms will always be available on our Website at bakerytatte.click. It is your responsibility to review these Terms regularly.

Notwithstanding the foregoing, we will not make material changes to these Terms that retroactively reduce your rights without providing you with reasonable advance notice and, where required by applicable law, obtaining your consent to such changes.

13. Third-Party Links and Services

Our Website may contain links to third-party websites, services, or resources that are not owned or controlled by Tatte. These links are provided for your convenience only. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites or services. We do not warrant the offerings of any of these entities/individuals or their websites.

You acknowledge and agree that Tatte shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any such content, goods, or services available on or through any such third-party websites or services. We strongly advise you to read the terms of service and privacy policy of any third-party website that you visit.

Our Website may also integrate with third-party services, including payment processors, delivery platforms, and social media platforms. Your use of such third-party services is governed by their respective terms of service and privacy policies. Tatte is not responsible for the practices or policies of such third-party services.

14. Privacy and Data Protection

Your privacy is important to us. Our collection, use, and disclosure of your personal information in connection with your use of our Services is governed by our Privacy Policy, which is incorporated into these Terms by reference. By using our Services, you consent to the collection, use, and disclosure of your information as described in our Privacy Policy.

If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA), including the right to know what personal information we collect, the right to delete your personal information, the right to opt out of the sale or sharing of your personal information, and the right to non-discrimination for exercising your privacy rights.

By providing your email address or other contact information to us, you consent to receive communications from us, including promotional emails and newsletters. You may opt out of such communications at any time by following the unsubscribe instructions included in our emails or by contacting us at [email protected].

15. Food Safety and Regulatory Compliance

Tatte operates in compliance with all applicable federal, state, and local food safety laws and regulations, including those administered by the U.S. Food and Drug Administration (FDA) and relevant state health departments. Our food products are prepared in accordance with applicable food safety standards and guidelines.

We comply with applicable labeling requirements, including providing nutritional information and allergen disclosures where required by law. However, it is your responsibility to review all product information and to make informed decisions about the food products you purchase and consume.

If you believe that a food product you received from us poses a health or safety risk, please contact us immediately at [email protected]. We take all food safety concerns seriously and will investigate and respond to any such reports promptly.

16. Force Majeure

Tatte shall not be liable for any failure or delay in the performance of our obligations under these Terms if such failure or delay is caused by circumstances beyond our reasonable control, including but not limited to acts of God, natural disasters, pandemics, epidemics, government actions, war, terrorism, civil unrest, labor disputes, power outages, internet disruptions, or supply chain failures (collectively, "Force Majeure Events").

In the event of a Force Majeure Event, we will use commercially reasonable efforts to resume performance as soon as practicable. If a Force Majeure Event continues for a period of thirty (30) days or more, either party may terminate any outstanding orders or agreements upon written notice to the other party, without liability for such termination.

17. Severability

If any provision of these Terms of Service is held by a court or arbitrator of competent jurisdiction to be invalid, illegal, unenforceable, or in conflict with any applicable law, such provision shall be deemed modified to the minimum extent necessary to make it valid, legal, and enforceable, and the remaining provisions of these Terms shall continue in full force and effect.

If such a provision cannot be modified to be valid, legal, and enforceable, it shall be severed from these Terms, and the remaining provisions shall continue in full force and effect as if the severed provision had never been included. The invalidity or unenforceability of any provision in one jurisdiction shall not affect the validity or enforceability of such provision in any other jurisdiction.

The failure of Tatte to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision. No waiver of any term or condition of these Terms shall be deemed a further or continuing waiver of such term or condition or any other term or condition.

18. Entire Agreement

These Terms of Service, together with our Privacy Policy and any other legal notices or agreements published by Tatte on the Website, constitute the entire agreement between you and Tatte with respect to your use of our Website and Services, and supersede all prior and contemporaneous agreements, representations, warranties, and understandings with respect to our Services, the content, products, or services provided by or through our Services, and the subject matter of these Terms.

No waiver by Tatte of any term or condition set out in these Terms shall be deemed a further or continuing waiver of such term or condition or a waiver of any other term or condition, and any failure of Tatte to assert a right or provision under these Terms shall not constitute a waiver of such right or provision.

These Terms shall be binding upon and inure to the benefit of the parties and their respective heirs, successors, and permitted assigns. You may not assign your rights or obligations under these Terms without our prior written consent. Tatte may assign its rights and obligations under these Terms without restriction.

19. Contact Information

If you have any questions, concerns, or inquiries about these Terms of Service, or if you need to contact us for any reason related to our Services, please reach out to us using the following contact information:

We are committed to responding to all inquiries in a timely manner. For urgent matters related to food safety or order issues, please contact us by email at [email protected] and clearly indicate the urgency of your request in the subject line.

For general inquiries, customer feedback, or to exercise any of your legal rights, you may also contact us using the information provided above. We endeavor to respond to all communications within three (3) to five (5) business days.